Expertises connexes

The Consumer Protection Act¹ is a social law often overlooked by lawyers or the consumers it aims to protect. It offers a very wide protection to consumers as they are considered vulnerable to professional sellers.

Thus, our team proposes to represent you in order to assert your rights in many situations covered by the Act, such as:

  • False or misleading advertising
  • Unfair or unreasonable terms
  • Failure to submit a copy of the written contract
  • Failure to comply with the conventional or legal warranty
  • Unreasonable requirements imposed on the consumer upon conclusion of the contract
  • Failure of the seller to respect his commitments
  • Latent defects
  • Excessive conditions on the consumer (unfair terms)
  • Invalidation of a disclaimer clause
  • Unilateral amendment of the contract by the seller
  • Fees, penalties or interests not mentioned in the contract
  • Contract interpretation
  • Failure to comply with contract formation rules

The situations listed above are not exhaustive. We therefore invite you to contact our lawyers to find out if you have a claim against your merchant.


¹Consumer protection act, c. P-40.1.